Trix Customer Relationship management by SURIA

TRIX CRM and Social Media Management Software

TrixCRM Suite is the state of art solution designed with the ultimate goal of assisting organizations to manage its , Account, Sales, Marketing and Service operations. Unified Communications built to the aim solution at an affordable investment. CRM unites multiple key disciplines into a single coherent discipline with the thought of streamlining the business processes to enhance your business operation.

benefit CRM Software for business

All in One CRM Software

TrixCRM is a web-based driven solution which empowers the latest technology to provide the additional cutting edge to the clients in managing their own customers in which are the biggest asset in the organization. The solution is designed with user-friendliness as main prioritization in order to provide our clients 360 degree view of their own customers behaviors. The best software for helpdesk you can choose.

  • Call Center Management (full integrated with software call center)
  • Helpdesk Management
  • Outbound Management
  • Campaign Management
  • Loyalty Program Management
  • SMM Software and Tools
  • Debt Collection Management
  • Partner Relationship Management
  • Sales Force Automation
  • Digital Signage
  • Kiosk Management

Social Media Integration

Your business would be easy to integrate with trix social media management software integration. Trix CRM is able to handle many tasks with a single app, because there are many tools inside.

Do More Social With Less Effort

Social media management software would be integrated with trix CRM systems. With omnichannel CRM you can connect email, Telephony, Social Network, Instant Messenger that would be helpful for ticketing and desk support. Easy to deploy, use, and maintenance.

Fast Live Chat Environment

Fast live chat support with robust systems and integration. You could integrate with other systems and environments. All in One social media management software for helpdesk you want to use.

Collaborate as a Team

Respond to your customer fast with collaboration tools as a Team. Boost your customer support and services sentiment in your social channel. Discuss any customer problem with your coworker with trix crm tools and solve their problem as fast as possible.

Find What Your Customer Really Need

Trix CRM also provides very useful tools for voice recording, and searching various chat logs within a second. This data can be useful to know more about your customer. Bring what your customer wants and boost your business to the next level.

Help Desk And Ticketing Software With Chabot Solution

Choosing Trix as your help desk solution and automate your customer support to the next level. Trix will give you ticketing software to automate your communication channels such as email, and social media. Create a predefined chatbot solution to give the most asked question within a minute with Trix ticketing software.

Easily connect with customer's ticketing software system then organize and tracks issues for faster solutions. Create your own knowledge base for FAQ or guide for a better understanding of your products and services. Engage your customer with agents to escalate issues to a higher level.

What Makes Trix CRM a Good Helpdesk Systems?

Web Based Solutions

Access from anywhere with web based applications. Easily manage by everyone.

Flexible Mobile Platform

Support for mobile application both iOS and Android.

Omnichannel Helpdesk Management

Support various channels such as Social Media integration, SMS, Telephony Systems, etc.

Chatbot Solutions With Pre Built in Communicator

Automate your communication with manageable email/system/sms/mobility. Make your costomer services response faster with chatbot solution.

Social Engagement Systems

Managable social management software, facebook, instagram, twitter, whatsapp, etc.