Business NeedsFramework

On-Site Strategy

Maximum infrastructure control, unmatched resilience, and full data residency for organizations in Indonesia requiring on-premises communications, with a low-risk cloud adoption path that protects existing hardware and integration investments. A strategic methodology engineered to deliver unshakeable operational continuity for Indonesian enterprises.

Products

Benefits

Core Challenges

Need for total control over application release schedules and maintenance windows

Mission-critical reliability requirements and zero tolerance for multi-tenant cloud performance variance

Strict regulatory compliance and data residency requirements in healthcare, finance, government, and defense

Risk of operational disruption from full-scale cloud migrations requiring abrupt, disruptive cutovers

Strategic Benefits

Full on-premises deployment with granular control over infrastructure, release timing, and data residency

Dedicated infrastructure with built-in redundancy minimizing downtime from hardware or software failures

Pre-configured industry-specific compliance profiles for healthcare, finance, government, and defense sectors

Hybrid adoption path enables gradual cloud migration of selected workloads while retaining all core investments

Recommended Components

Integrated Stack.

Mitel1/4

MiVoice MX-ONE

MiVoice MX-ONE is Mitel's flagship carrier grade enterprise IP PBX platform engineered for large enterprises requiring mission critical reliability. Deployable across on premises, private cloud, AWS/Azure, or hybrid configurations, it scales from 500 to over 500,000 users with a distributed architecture, strong redundancy, and certified Microsoft Teams Direct Routing support.

IP PBX & TelephonySpecs

Mitel2/4

MiVoice Business

MiVoice Business is Mitel's versatile IP PBX platform spanning small businesses to large enterprises, available as a physical appliance including a Small Business Controller for up to 150 users, virtualized software on VMware, Hyper-V, Nutanix, or Proxmox, or as a public cloud service on AWS and Azure. It delivers unified communications including voice, mobility, collaboration, and voicemail-to-email, with native MiCollab, Mitel CX, and MiContact Center integration, plus purpose-built vertical features for healthcare, hospitality, and financial services.

IP PBX & TelephonySpecs

Mitel3/4

Mitel SIP-DECT Solutions

Mitel SIP-DECT is a scalable enterprise grade wireless telephony system based on 4th-generation Radio Fixed Part (RFP) base stations centrally managed by the Open Mobility Manager (OMM) software controller. It supports deployments from a single cell to massive multi cellular networks covering warehouses, hospitals, hotels, and outdoor industrial sites, scaling up to 4,000 RFPs and 10,000 DECT devices with seamless roaming.

Hardware & EndpointsSpecs

Mitel4/4

Mitel Performance Analytics

Mitel Performance Analytics (MPA) is a cloud-hosted fault and performance management platform that proactively monitors Mitel UC networks around the clock, delivering automated alerting, secure remote access, active testing tools, and detailed analytics to prevent outages before they impact users. Deployed across 5,000+ Mitel customer networks globally, it is available as MPA (formerly MarWatch) and MPA Plus (formerly Enterprise Manager) for multi vendor, large enterprise deployments.

Networking & SecuritySpecs

Integration Strategy

Lab-tested in Jakarta.

Every component of this framework is validated in our Jakarta staging facility before deployment.

Our Process

Deployment Scale

Nationwide capability.

Architected for scaling across nationwide clusters with SURIA certified local engineering support.

About SURIA

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Start Scaling.

Apply this framework to your organization with full support from SURIA's certified engineers.

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