
MiVoice Business
MiVoice Business is Mitel's versatile IP PBX platform spanning small businesses to large enterprises, available as a physical appliance including a Small Business Controller for up to 150 users, virtualized software on VMware, Hyper-V, Nutanix, or Proxmox, or as a public cloud service on AWS and Azure. It delivers unified communications including voice, mobility, collaboration, and voicemail-to-email, with native MiCollab, Mitel CX, and MiContact Center integration, plus purpose-built vertical features for healthcare, hospitality, and financial services.
Scales from 5 to 65,000 users
with a dedicated Small Business Controller for deployments up to 150 users
Built-in CloudLink Gateway and MiVoice Border Gateway
for flexible SIP trunking and encrypted teleworker connectivity
Hot Desking, voicemail-to-email transcription, and local site survivability ensuring full telephony during WAN outages
Single Number Reach
across up to 8 devices including desk phone, softphone, and mobile with unified voicemail on one number
Purpose-built vertical integrations
for healthcare nurse call, hospitality PMS including Oracle OPERA and Protel, and financial services compliance recording
Flexible deployment
spanning on premises appliances, private cloud on VMware, Hyper-V, Nutanix, or Proxmox, and public cloud on AWS and Azure, with CapEx or OpEx licensing
MiVoice Business is designed for small to large enterprises with up to 65,000 users, offered as a physical appliance or cloud deployment. MiVoice MX-ONE targets very large enterprises and service providers needing over 500,000 users with carrier grade redundancy across hundreds of distributed sites.
Yes. MiVoice Business is available as a physical appliance, a virtualized server on VMware, Hyper-V, Nutanix, or Proxmox, or as a hosted cloud service on AWS and Azure. Organizations choose the model that fits their current infrastructure and migrate to cloud at their own pace.
The Small Business Controller is a compact version of MiVoice Business designed for organizations with up to 150 users. It includes six built in analog FXS ports and delivers full unified communications features without the need for a dedicated server, making it ideal for small offices and branch locations.
Yes. MiVoice Business includes Single Number Reach across up to eight devices, a mobile softphone, and a built in CloudLink Gateway for encrypted teleworker connectivity. Remote and hybrid employees receive the same calling features and experience as staff working from the office.
MiVoice Business is particularly well suited for SMB and mid-market organizations, retail chains, healthcare facilities, hospitality groups, and educational institutions. It includes purpose-built integrations for healthcare nurse call systems, hospitality property management systems, and financial services compliance recording.
See MiVoice Business in action.
Get a live walkthrough tailored to your infrastructure by a certified SURIA architect.
Schedule Walkthrough WhatsApp UsAt a Glance
Business Hours
Monday to Friday, 8.30am to 5.30pm
Jakarta (GMT+7) · Under 24 Hours Response
Related Products

Connect your infrastructure.
Let a certified SURIA architect design the right integration for your environment.