Enterprise
Carrier-grade unified communications for large organizations in Indonesia, delivering the scale, resilience, and deep integrations required to support up to 65,000 users across complex multi-site environments while reducing costs and future-proofing operations. A strategic methodology engineered to deliver unshakeable operational continuity for Indonesian enterprises.
Core Challenges
Balancing revenue growth with cost reduction across a large, distributed enterprise organization
Complex multi-site call routing, dial plans, and administration requiring centralized management at scale
Integration requirements with ERP, CRM, and industry-specific applications across diverse departments
Regulatory compliance across multiple jurisdictions with mandatory interaction recording and audit trails
Strategic Benefits
MiVoice MX-ONE supports 65,000 users across unlimited sites from a single centrally managed platform
Flexible deployment options including on-premises, private cloud, AWS, Azure, or hybrid to protect existing investments
Certified integration with SAP, Salesforce, Microsoft Teams, and major enterprise ERP and CRM platforms
99.999% SLA uptime backed by geo-redundant architecture and automatic failover capabilities
Integrated Stack.
Lab-tested in Jakarta.
Every component of this framework is validated in our Jakarta staging facility before deployment.
Nationwide capability.
Architected for scaling across nationwide clusters with SURIA certified local engineering support.
Related Frameworks
Start Scaling.
Apply this framework to your organization with full support from SURIA's certified engineers.